No Return Policy:
Thank you for shopping with Ayureshwari. We strive to provide the highest quality products and services to our customers. However, due to the nature of our products/services, we have a strict no return policy.
Policy Details:
- All sales made through website or otherwise are
- No returns or exchanges will be
- No refunds or store credits will be
- Products are sold “as is” and without warranties of any
Customer Responsibility:
- Carefully review your order before making a purchase.
- Ensure you understand our no return policy, before purchase.
Cancellation Policy:
Ayureshwari has a liberal Cancellation Policy. Under this policy, cancellations will be considered as follows-
- For Prepaid Orders: Orders can be cancelled within 24 hours of placement or before shipment. Once the order is shipped, it cannot be cancelled.
For prepaid orders customer will have to request “order cancelation” through the website. After receiving the order cancelation request form the customer, our team will process this request, under given scenario.
- First If the order has been already shipped, then the cancelation request shall be rejected, and hence no refund will be issued for such order. This hold good for all the order payments made via Credit/Debit card, UPI, Net-
- Second if the order has not been shipped yet then, an order cancelation request will be accepted and subsequent refund will be issued. This hold good for all the order payments made via Credit/Debit card, UPI, Net-
- For COD Orders: COD orders cannot be cancelled after
In case of any issues, please contact our customer support team immediately at info@ayureshwari.com or call us on +91 836 081 2257 (Monday to Sunday), 9 AM to 9 PM.
Conditions for Refund:
1. Only prepaid orders are eligible for refund.
Refunds are only possible in the cases of Cancellation of an order before being shipped. Refunds will be processed back to the original method of payment for the prepaid orders.
Orders paid by credit/ debit card will be refunded back to the same account within 5 – 7 business days from the date of order cancelation. Orders placed by net banking accounts will be credited back to the same bank account within 5 – 7 business days from the date of order cancellation.
Refund will be credited to your account within 5 to 7 business days. However it may take 2 to 3 days more to reflect in your bank account.
2. No COD orders will be refunded, whatever may be the case
How to Request a Refund:
To initiate a refund, contact our customer service team at info@ayureshwari.com with your order details. We will guide you through the process and provide refund instructions.
Notification of changes in the Cancellation, Returns and Refunds Policy
We keep our Cancellation, Returns and Refund Policy under review to make sure it is up to date and accurate. Any changes we make to this Policy in the future will be posted on this page. We reserve all the right to change or update this Policy at any time without any prior intimation to you. Such changes shall be effective immediately upon posting on our Website. You are required to review the Policy regularly to keep yourself abreast of the changes, if any.
Contact Information
In the rare case that you are not satisfied with the quality of our customer support service, we welcome you to drop an email to ayureshwariprivatelimited@gmail.com so as to allow us to look into the issue and address the same on a case-by-case basis.